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Valenhold is a leading Australian provider of OEM-compatible drivetrain systems and specialised rebuild services for the mining industry. The company focuses on the overhaul, assembly, and lifecycle support of complex drive components used in heavy mobile equipment operating in some of the world’s harshest environments.
In this context, reliability is not a differentiator - it is a baseline expectation.
A single drivetrain failure can erase cost savings in a matter of hours. Lost production, recovery logistics, and reputational risk quickly outweigh any short-term margin gains. As Managing Director Garth Chester explains:
“A few dollars saved is quickly forgotten when a machine's down.”
With foundations in military aviation - where failure is simply not an option - Valenhold operates with a clear philosophy: it has to work the first time, every time. Their objective is not just to rebuild components, but to protect asset longevity, performance, and customer confidence across the full operating lifecycle.
As the business expanded, maintaining that standard required more than experience and paper manuals. Valenhold needed a scalable, process-driven approach to ensure every rebuild met the same exacting standards. That need led to a partnership with HINDSITE.
Mining drivetrain systems are complex, high-precision assemblies operating under constant mechanical stress and extreme environmental conditions. Managing these systems requires disciplined processes, tight tolerances, and consistent execution.
Historically, Valenhold relied on paper-based manuals and static digital files stored across different systems. While technically available, this documentation was not centralised, easily searchable, or dynamically updated.
This created operational risk. Technicians could struggle to confirm whether they were working from the latest revision. Updates were time-consuming to distribute. Most critically, variations in how rebuilds and inspections were performed introduced the potential for inconsistency - undermining the very reliability Valenhold was committed to delivering.
As Chester explains, “Managing complex systems in dynamic environments is a challenge.” For a business built on precision, reducing variation was essential.
Valenhold partnered with HINDSITE to digitise and standardise how work is executed across its rebuild and support operations.
Instead of relying on static manuals, procedures are now embedded directly into structured digital work instructions. Technicians access version-controlled processes at the point of execution, ensuring they are always working from the latest approved methodology.
“We’ve given our team the right tools to ensure that they’ve got the book in front of them,” says Chester. “It’s digital. It’s accurate. It’s constantly updated. It enables them to make sure that they’re using the latest process every time.”
The implementation was collaborative. Rather than forcing Valenhold into a generic workflow, the platform was configured to reflect their process-driven, data-focused operating model. The goal was not simply digitisation - it was disciplined, repeatable execution at scale.
The transition to digital execution has strengthened Valenhold’s ability to deliver consistent, high-quality rebuilds.
Assembly and inspection processes are now standardised across technicians and projects. Critical tolerances, validation steps, and inspection checkpoints are embedded directly into the workflow. This reduces variation, strengthens first-time quality, and lowers the risk of early-life failures.
Operational visibility has also improved. Complex rebuilds can be structured into defined work packages, allowing multiple technicians to work in parallel while maintaining clarity over progress and accountability. Managers gain real-time insight into execution status, reducing administrative overhead and improving coordination.
Beyond execution, every rebuild now generates structured, searchable data. Instead of relying solely on experience or retrospective reporting, Valenhold can analyse trends, identify recurring issues, and refine processes based on evidence. This data-driven approach supports continuous improvement - not just in individual jobs, but across the entire operation.
The result is not simply improved efficiency. It is strengthened reliability - built into every step of the rebuild process.
The success of the transformation reflects a shared operating philosophy.
“We’re very data and process driven as an organisation,” says Chester. “HINDSITE has been a great partner in developing a digital solution that aligns with how we want to operate.”
By aligning technology with operational discipline, Valenhold has reinforced its position as a trusted rebuild partner for mining operators who cannot afford inconsistency.
Reliability in mining is not achieved through design alone. It is protected through disciplined, standardised execution.
By embedding process control, visibility, and data into every rebuild, Valenhold has reduced variation, strengthened first-time quality, and improved coordination across its operations. Their customers can focus on production, confident that critical drivetrain systems have been rebuilt to exacting standards.
For a leading rebuild specialist operating in a zero-margin-for-error environment, digital execution is not about modernisation for its own sake. It is about protecting asset performance, customer trust, and long-term competitive advantage.
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Valenhold is a leading Australian provider of OEM-compatible drivetrain systems and specialised rebuild services for the mining industry. The company focuses on the overhaul, assembly, and lifecycle support of complex drive components used in heavy mobile equipment operating in some of the world’s harshest environments.
In this context, reliability is not a differentiator - it is a baseline expectation.
A single drivetrain failure can erase cost savings in a matter of hours. Lost production, recovery logistics, and reputational risk quickly outweigh any short-term margin gains. As Managing Director Garth Chester explains:
“A few dollars saved is quickly forgotten when a machine's down.”
With foundations in military aviation - where failure is simply not an option - Valenhold operates with a clear philosophy: it has to work the first time, every time. Their objective is not just to rebuild components, but to protect asset longevity, performance, and customer confidence across the full operating lifecycle.
As the business expanded, maintaining that standard required more than experience and paper manuals. Valenhold needed a scalable, process-driven approach to ensure every rebuild met the same exacting standards. That need led to a partnership with HINDSITE.
Mining drivetrain systems are complex, high-precision assemblies operating under constant mechanical stress and extreme environmental conditions. Managing these systems requires disciplined processes, tight tolerances, and consistent execution.
Historically, Valenhold relied on paper-based manuals and static digital files stored across different systems. While technically available, this documentation was not centralised, easily searchable, or dynamically updated.
This created operational risk. Technicians could struggle to confirm whether they were working from the latest revision. Updates were time-consuming to distribute. Most critically, variations in how rebuilds and inspections were performed introduced the potential for inconsistency - undermining the very reliability Valenhold was committed to delivering.
As Chester explains, “Managing complex systems in dynamic environments is a challenge.” For a business built on precision, reducing variation was essential.
Valenhold partnered with HINDSITE to digitise and standardise how work is executed across its rebuild and support operations.
Instead of relying on static manuals, procedures are now embedded directly into structured digital work instructions. Technicians access version-controlled processes at the point of execution, ensuring they are always working from the latest approved methodology.
“We’ve given our team the right tools to ensure that they’ve got the book in front of them,” says Chester. “It’s digital. It’s accurate. It’s constantly updated. It enables them to make sure that they’re using the latest process every time.”
The implementation was collaborative. Rather than forcing Valenhold into a generic workflow, the platform was configured to reflect their process-driven, data-focused operating model. The goal was not simply digitisation - it was disciplined, repeatable execution at scale.
The transition to digital execution has strengthened Valenhold’s ability to deliver consistent, high-quality rebuilds.
Assembly and inspection processes are now standardised across technicians and projects. Critical tolerances, validation steps, and inspection checkpoints are embedded directly into the workflow. This reduces variation, strengthens first-time quality, and lowers the risk of early-life failures.
Operational visibility has also improved. Complex rebuilds can be structured into defined work packages, allowing multiple technicians to work in parallel while maintaining clarity over progress and accountability. Managers gain real-time insight into execution status, reducing administrative overhead and improving coordination.
Beyond execution, every rebuild now generates structured, searchable data. Instead of relying solely on experience or retrospective reporting, Valenhold can analyse trends, identify recurring issues, and refine processes based on evidence. This data-driven approach supports continuous improvement - not just in individual jobs, but across the entire operation.
The result is not simply improved efficiency. It is strengthened reliability - built into every step of the rebuild process.
The success of the transformation reflects a shared operating philosophy.
“We’re very data and process driven as an organisation,” says Chester. “HINDSITE has been a great partner in developing a digital solution that aligns with how we want to operate.”
By aligning technology with operational discipline, Valenhold has reinforced its position as a trusted rebuild partner for mining operators who cannot afford inconsistency.
Reliability in mining is not achieved through design alone. It is protected through disciplined, standardised execution.
By embedding process control, visibility, and data into every rebuild, Valenhold has reduced variation, strengthened first-time quality, and improved coordination across its operations. Their customers can focus on production, confident that critical drivetrain systems have been rebuilt to exacting standards.
For a leading rebuild specialist operating in a zero-margin-for-error environment, digital execution is not about modernisation for its own sake. It is about protecting asset performance, customer trust, and long-term competitive advantage.
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