Defects are often discovered long after the work is finished - during close-out, handover, or once the asset is operational. By then, fixing the issue means delays and additional cost that could have been avoided if the problem was caught earlier.

As the number of jobs or complexity of work increases, defects quickly spread across work orders, assets, and teams. Without a clear, consolidated view, it becomes hard to understand what’s open, what’s in progress, and what needs attention next.