How Robotic Systems Uses HINDSITE to Drive Consistent Manufacturing and Quality Outcomes

Delivering Precision Manufacturing for the Mining Industry

In the mining industry, product quality and delivery reliability aren’t optional - they’re fundamental to maintaining customer trust and site performance.

Robotic Systems specialises in designing and manufacturing advanced technology solutions for mining customers globally. Their team turns complex business cases into real, deployable products - then ensures those products are manufactured, tested, and delivered to exacting standards.

But as the business grew, maintaining consistent execution across manufacturing and quality became increasingly challenging.

With a team of designers, engineers, and production specialists delivering high-value equipment to customers worldwide, Robotic Systems needed a way to ensure every product was built, verified, and documented to the same standard - regardless of who completed the work or where it was manufactured.

The Challenge

Robotic Systems operates in a high-value, low-volume manufacturing model. Each product is complex, specialised, and often mission-critical for the end customer.

This means:

• There is very little tolerance for variation or rework
• Knowledge needs to be captured and reused, not held by individuals
• Quality and manufacturing execution must be tightly aligned
• Teams must be able to scale without losing standards

As the team expanded, legacy systems and desktop-based workflows started creating friction. Manufacturing and quality processes were harder to standardise, and executing work consistently across a growing workforce became more difficult.

The Solution

Robotic Systems moved away from their legacy system and standardised manufacturing and quality execution using HINDSITE.

The shift enabled them to:

Execute Work Directly on the Shop Floor

Manufacturing and QA tasks are now completed through mobile work instructions, allowing teams to execute and verify work in real time - where the work is actually happening.

Capture a Complete Digital Record of Production

Every step of manufacturing and quality verification is captured as work is completed, creating a reliable and auditable record for every product.

Standardise Knowledge Across the Workforce

Video instructions, visual work steps, and structured processes ensure every team member follows the same proven execution method.

Gain Real-Time Production Visibility

Leaders can see work progress, identify issues earlier, and intervene before quality or delivery is impacted.

The Results

Since implementing HINDSITE, Robotic Systems has strengthened consistency across manufacturing and quality without adding complexity to the shop floor.

Stronger Quality Consistency

Teams follow the same execution standards every time, reducing variation between operators, sites, and production runs.

Easier Workforce Scaling

New team members can become productive faster using structured, visual work instructions rather than relying on informal knowledge transfer.

Better Alignment Between Manufacturing and Quality

Quality is now embedded directly into execution workflows rather than happening as a separate step.

Greater Confidence for Customers

Customers receive consistent, traceable records of how products were manufactured and verified.

Why It Matters

For Robotic Systems, consistency isn’t just an internal metric - it directly impacts customer trust, product performance, and long-term partnerships.

By digitising and mobilising manufacturing and quality execution, they’ve created a foundation that allows them to grow their workforce and production capability without compromising standards.

Looking Forward

Robotic Systems continues to expand how it uses digital execution across manufacturing and quality processes - ensuring knowledge is captured, work is standardised, and customers receive the same high standard of product, every time.