How a Standardised, Digitised Installation and Commissioning Process Can Be Your Market Differentiator

In competitive industries, customers have plenty of options when choosing an OEM, service provider, or project partner. Price and product quality matter - but the way you deliver your solution can be just as important.

A smooth, professional installation and commissioning process is often the first real test of your company’s reliability. It’s where customers decide whether you’re easy to work with, trustworthy, and worth partnering with again.

Forward-thinking companies like Michelin, RTI, Strata Worldwide, and GreaseBoss are already proving that standardising and digitising their installation and commissioning processes gives them a real competitive edge.

Why Commissioning Is More Than Just a Checklist

For many customers, commissioning is their first hands-on experience with your product or service. If the process feels unorganised - lost paperwork, unclear timelines, incomplete handovers - it leaves a bad impression, even if the end result works fine.

On the other hand, when commissioning is structured, transparent, and professional, customers notice. It shows your team is competent, reliable, and committed to quality from start to finish.

How Standardisation and Digitisation Make the Difference

✅ Consistency Across Every Job

Using standard templates and workflows ensures every site gets the same level of quality - whether the work is being done by your top technician or a newly trained team.

Companies like GreaseBoss use repeatable commissioning work instructions in HINDSITE to ensure their global teams deliver the same high standards every time.

✅ Faster, Cleaner Handover

Digitised processes make reporting easy - photos, signatures, and results are captured in real time, so customers get a clean, professional handover package without the wait.

Michelin uses HINDSITE to capture rich installation data from the field, making project reporting faster and more reliable.

✅ Real-Time Visibility for Stakeholders

With digital tools, managers and customers can see progress live - reducing the uncertainty that often surrounds commissioning timelines.

GreaseBoss, for example, uses HINDSITE to give customers visibility during installs, reinforcing confidence that everything is on track.

✅ Stronger Customer Relationships

A consistent, transparent commissioning experience leaves customers feeling confident in your brand. Strata uses HINDSITE to maintain this professionalism during installations, helping them stand out as a trusted partner.

Why This Becomes a Market Differentiator

When you can prove that every job is delivered consistently, transparently, and professionally, you build trust faster than competitors who rely on ad-hoc processes.

• Customers are more likely to:
• Return for repeat work
• Recommend your business to others
• View you as a long-term partner, not just a supplier

In industries where many companies still rely on paper checklists, Excel files, and delayed communication, digitisation is a powerful way to set yourself apart.

How HINDSITE Helps

HINDSITE gives OEMs and service providers the tools to:

• Build templated commissioning work instructions for consistent delivery.
• Capture photos, signatures, and notes directly in the field - even offline.
• Provide real-time progress visibility to managers and customers.
• Generate professional, branded reports with zero manual effort.

With HINDSITE, companies like Michelin, RTI, Strata Worldwide, and GreaseBoss have transformed how they execute commissioning - making their delivery process as strong as their product.