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Stand #236

Supercharge your service capacities.

HINDSITE is where mines and METS frontline technicians get access to expert help.

Win an RC CAT Massive Mover

Found us on the floor at Austmine23? Enter below to go in for the draw to take home that CAT Massive Mover remote control for your kids (or yourself).

The winner will be announced at the last HINDSITE Tech Talk, 10:40am, Stand 236 on Thursday the 11th of May. You must be present to win.

State of Service Delivery

We are empowering organisations to build and enhance their service delivery capabilities, and we need your insights to improve our understanding of the challenges the industry is facing.

Welcome to the era of the digital-first service strategy.

Manufacturers and service providers are now looking to build a customer and employee experience that it itself differentiates their organisation. 

Maximise customer uptime

89
%

of organisations expect to compete primarily on the basis of customer experience.

Minimise technical dispatches

Up to

80
%

of problems could be solved remotely. 

Maximise service revenue

By prioritising aftermarket services, organisations can boost their revenue by up to

60
%

I would have no objections in recommending the HINDSITE product, especially where you've got operations that are spread either across a state, across a country or globally.

Adam Cooper, Mining Technology Operations Superintendent, IMDEX

Knowledge Management with HINDSITE

HINDSITE helps you scale your service delivery capabilities to unlock as much as 60% in additional revenue. A private content library, digital workflows and remote expert assistance ensure your team has the knowledge they need, when they need it.

Learn more
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