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Let's meet at QME

HINDSITE is the leading digital workflow, knowledge management and remote mentoring platform for mining and METS.

Whilst we can't be at QME in person this year, you can schedule in a time with our team on the HINDSITE platform to see what the fuss is all about.

Know-how when your frontline needs it.

Capture and create workflows from microskill content generated by your experienced frontline.

Microskill content

One global skills library

Local know-how, deployed worldwide.

The HINDSITE content library is your frontline's one-stop-shop for accessing PDF, video, photos or call recording content from your own subject-matter experts.

Repeat tasks

Workflows

Ensure your frontline have operational instructions when they need them.

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Build

The HINDSITE workflow builder is quick to use and easy to learn. Add actions, instructions or questions and support the end-user with video, image or PDF content.

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Execute

All workflows are available to users on any device.

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Report

Export completed workflow results as a PDF or directly to email.

REMOTE MENTORING

Call in help

See things from your frontline's perspective, either in-situ in a workflow or as part of a group mentoring call.

METS Use Case

Differentiate your service offering

Reduced productivity and unnecessary travel costs are common for businesses servicing remote mining locations. We often see Mining + METS teams traveling to site multiple times, initially to capture information, and then returning to complete installs or repairs.

With HINDSITE, METS companies can better provide critical know-how to their field teams, a library of microlearnings, remote commissioning, support and training.

In addition, HINDSITE to offer concierge support in a single platform; live guidance on demand, workflows for correct commissioning, usage and maintenance, a how-to library of micro-learnings, digitised and QR coded procedures.

Better leverage your current workforce and differentiate your offering to win you more business.

Benefits of HINDSITE

Improved service delivery and operational readiness

Across mining and METS, HINDSITE is used to deliver products faster, operate machinery in safer ways and provide just-in-time training across the board.

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Drive performance

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    Engage direct SME / OEM advice for just-in-time fixes
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    Standardise best practice with content
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    Increase first time fix rate through better diagnosis
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    Transcription and translation for international standardisation
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    Improve quality of handovers
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    Capture and catalogue data for warranty work
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Empower your people

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    Force multiply your best subject matter expert knowledge across your new starters
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    Accelerated training with users able to draw on relevant learnings at the point of use
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    Enable greater diversity of people and experience in your workforce
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Safety + sustainability

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    Minimising team members exposed to travel time or exposure to high risk areas
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    Standard Operating Procedures available at the source where the work will be performed
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    Improved quality and validation of audits
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    Integrate safety and culture through technology
Popular for Mining + METS

Workflows to make your work flow.

Scoping activity

Scope vehicle compatibility to complete your tech installations.
Start

Machinery audit

Audit status of machinery with visual data capture.
Start

Safety checklist

Dictate SWPs to ensure work areas meet your standards.
Start
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KLINGE

KLINGE uses the HINDSITE platform to connect with and deploy services to their global network of tyre care customers. Watch the video to learn more.