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Over the past three years, IMDEX has significantly expanded its use of HINDSITE - moving beyond frontline training to fully embed the platform in every phase of project deployment and operational support. What started as a tool to onboard new operators for their groundbreaking BLAST DOG™ system has evolved into a comprehensive solution that drives faster project launches, aligns remote teams, and ensures consistent quality and safety worldwide.
When IMDEX developed BLAST DOG™, they weren’t just building a groundbreaking product - they were reshaping how modern mines understand and manage blasting.
Created in collaboration with Universal Field Robots, BLAST DOG™ is a semi-autonomous robotic system that delivers real-time subsurface data to help miners optimise their blast strategy. But delivering innovation is only half the challenge. The real test? Getting it operational - at scale, around the world, and without compromise.
That’s where HINDSITE came in.
With BLAST DOG™ rolling out across multiple trial sites, IMDEX needed a way to bring new operators up to speed quickly and make expert knowledge available in the field, 24/7.
HINDSITE helped them do exactly that. By capturing short-form video and delivering Guided Work Instructions, HINDSITE gave IMDEX teams everything they needed to work confidently and consistently from day one.
A technician on-site can now scan a QR code on the unit and instantly view step-by-step instructions from the original product experts - delivered in a modern format, right when they need it, even without connectivity.
“Rather than make a phone call or search for a manual, they just scan the QR code and see exactly how to do the task,” says Adam Cooper, Mining Technology Operations Superintendent at IMDEX.
IMDEX’s use of HINDSITE has grown far beyond operator training.
Today, HINDSITE also plays a key role in initialising, coordinating, and managing new projects. From field setup in Australia to technical rollouts in Chile, HINDSITE helps IMDEX:
By embedding HINDSITE into their operating rhythm, IMDEX has been able to move faster without sacrificing precision.
Rolling out new mining technology has traditionally been slow, costly, and labor-intensive. IMDEX knew they needed to do it differently and HINDSITE gave them the tools to scale without friction.
From prototype to commercialisation, training to mobilisation, the IMDEX team is proving what’s possible when frontline teams are supported with the right tools, knowledge, and content - in the moment, on the job, and in the context that matters.
This is what it means to work better.
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