Please ensure Javascript is enabled for purposes of website accessibility
Product Updates

Helping You Work Better – HINDSITE’s 2025 Highlights So Far

Rory Broadbridge
Head of Customer Success

This article is one of our favourites from around the web. We've included an excerpt below but do go and read the original!

Original source:
  • July 16, 2025
  • Product Updates
Explore HINDSITE

Helping You Work Better – HINDSITE’s 2025 Highlights So Far

At HINDSITE, we’re driven by one goal: helping our customers work better.

That means more than just digitising paper. It means giving you the tools to build, manage, and complete work in ways that actually reflect how your teams operate on site. So far in 2025, we’ve delivered a stack of powerful, purpose-built features that make digital work management easier, smarter, and more connected.

Here’s a look at what we’ve rolled out in the first half of the year:

Smarter work instructions - from build to completion

We’ve made it easier than ever to create, manage, and complete high-quality digital work instructions.

⚙️ Build Better, Faster
  • Convert & Duplicate Step Groups: reuse existing content with ease. Create step groups from existing work instructions or duplicate them to speed up the building process.
  • Expanded Permissions: configure exactly who can view, edit, and manage work instructions with more granular access controls.
  • Dotted Decimal Format: capture precise data (like IP addresses) with support for complex numeric inputs.
  • Duplicate User Input: save time and reduce errors by replicating configured inputs across steps.
✅ Execute With Confidence
  • Live Work Instructions: collaborate in real time on the same task - see progress as it happens, whether you're on-site or remote. No more chasing updates or wondering if the job got done.
  • Web Work Instructions: complete work from your web browser. Ideal for supervisors, planners, or support teams who need to review or action tasks without being in the field.
  • Upload Any File Type: attach the documents your team needs without file type restrictions.
  • Collapsible Sections: keep instructions clean and easy to navigate, especially for long, detailed work instructions.

Work orders - more control, less noise

We’ve streamlined how you view, filter, and report on work - so nothing slips through the cracks.

  • Smart Filters: slice and dice your data with location, asset, and user filters to find the work that matter.
  • Audit Logs for Reports: see exactly who did what and when - critical for compliance and quality assurance.
  • Emojis in Reports: because sometimes, ✅ and 🔧 say it better than words.
  • Improved Page Performance: Work order pages now load faster and handle larger data sets more efficiently, even at scale.

🛠️ Asset management that works like your team does

Assets are central to the work you do. Now it’s easier to keep them up to date and connected to your jobs.

  • Asset Importer: bulk upload assets in seconds to get your data in faster.
  • Notes & File Attachments: add context, documents, or media to assets so your team has everything they need in one place.
  • Asset Status Tracking: see whether an asset is available, out of service, or due for inspection.
  • Assign Assets on Mobile: link work to assets in the field without switching tools.

Platform improvements that tie it all together

We’ve also made big strides in making HINDSITE easier to manage at scale:

  • Companies & Locations: set up complex organisation structures with multiple customers, sites, or business units.
  • Groups: organise users and work instructions into groups for easier assignment and visibility.
  • Custom Fields: capture and display data that’s specific to how you work - across assets, work orders, and more.
  • OAuth Apps & SSO: Streamline authentication and improve security with upgraded single sign-on and OAuth integrations.

What’s next?

We’re continuing to build features that give you even greater control over planning, execution, and compliance. Here’s a preview of what’s coming in the second half of 2025:

  • Scheduling: assign and manage upcoming work with clear visibility across teams, assets, and locations.
  • Work Instruction Compliance: tools like approvals, versioning, and ready-for-review statuses will support better governance and quality assurance in your work instructions.
  • Action Enhancements: improvements to follow-up task management will help your teams close the loop and track outcomes more effectively.

🤝 Let’s put these features to work

Whether you're looking to roll out these new features across your team, explore how they can fit into your current processes, or just want a quick walkthrough - we’re here to help.

Existing customers should reach out to your Customer Success Manager or contact us at support@hindsiteind.com to get started with any of the updates we’ve shared.

Or, if you're exploring ways to help your team work better, we’d love to show you what’s possible. Get in touch with us to learn how HINDSITE can support your operations.

Ready to help your team work better?

HINDSITE helps your team work better by simplifying job management, streamlining task execution, and giving you real-time visibility into what’s happening on the ground.

If you're ready to cut through the admin, drop your details here and we’ll be in touch to explore how HINDSITE could help your team operate smarter.